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Can I combine discount codes?
Where is my invoice?
I have received the invoice from Klarna but not my order?
Can I add a discount code on my order that I have placed?
Can I buy a gift card?
Returns & Reclaims
What is the return process?
What is the return cost?
How does a refund work?
I just placed an order but regret my purchase. What do I do?
I have not received a return label, why is that?
Products & Ingredients
What is the difference between Tanrevel PRO & ONE?
What is the difference between Original & Luxury Dark?
Golden Tanning Mousse
Which refill suits my machine?
Is DHA safe?
Order & Delivery
What is the delivery time & shipping costs?
Where do you ship to?
My package’s tracking information hasn’t been updated for a few days now. Why?
What happens if I do not pick up my order at the collection point?
Do I have to pay any tax or customs fee for my package?
Tanrevel Pro How to use & Troubleshooting
How do I clean my Tanrevel PRO?
My Tanrevel PRO sprays uneaven. What do I do?
My Tanrevel PRO only sprays air. What does it mean?
How often do I need to clean my Tanrevel PRO?
How much color should I fill the Tanrevel PRO container with?
Tanrevel One How to use & Troubleshooting
Can I apply makeup or other products after using Tanrevel?
For how long and how many applications does a refill bottle last?
Is it possible to use the PRO refill in the ONE machine?
How to clean Tanrevel ONE?
How do I store my Tanrevel ONE?