FAQ
Tanrevel's self-tan guide
How do I avoid self-tanner settling into my pores?
Can I use self-tan when I am pregnant?
How long should I wait before showering?
Can I apply makeup or other products after using self tan?
What is the active ingredient in self tan and what does it do to your skin?
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Tanrevel Pro How to use & Troubleshooting
My Tanrevel is no longer functioning properly, what should I do?
How do I clean my Tanrevel PRO?
My Tanrevel PRO only sprays air. What does it mean?
What do I do if I have applied too much color?
My Tanrevel PRO sprays uneaven. What do I do?
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Tanrevel One How to use & Troubleshooting
How do I clean my Tanrevel ONE?
How do I know when I need to charge Tanrevel ONE and for how long?
For how long and how many applications does a refill bottle last?
Do I need to prepare my skin before using Tanrevel?
What kind of charger is it for the Tanrevel One?
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Payment
I have received the invoice from Klarna but not my order?
What are the payment options?
Can I combine discount codes?
Where is my invoice?
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Order & Delivery
Where do you ship to?
What is the delivery time & shipping costs?
My package’s tracking information hasn’t been updated for a few days now. Why?
What happens if I do not pick up my order at the collection point?
Where is my order & how do I track my order?
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Exchanges and notice of defects
How do I make a return?
How does a refund work?
I just placed an order but regret my purchase. What do I do?
What is the cost for returning an item?
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Products & Ingredients
What is the difference between Tanrevel PRO & ONE?
What is the difference between Original & Luxury Dark?
Does the product stain my clothes?
Is DHA safe?
Which color will suit me the best?
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