FAQ
Tanrevel® Self-tan Guide
How do I apply your self-tan mousses?
How long should I wait before showering after I've applied self tan?
How do I avoid the self-tanner settling into my pores?
Is it safe to use self-tan during pregnancy?
Can I apply makeup or other products after using self tan?
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Tanrevel® Pro How to use & Troubleshooting
My Tanrevel® isn’t working properly – what should I do?
How do I clean my Tanrevel® Pro?
My Tanrevel® Pro only sprays air – what does that mean?
How do I apply Tanrevel® Pro?
For how long and how many applications does a refill bottle last?
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Tanrevel® One How to use & Troubleshooting
How long does a refill bottle last, and how many applications will I get?
How do I clean my Tanrevel® One-device?
How do I know when to charge my Tanrevel® One, and how long does it take?
Do I need to prepare my skin before using Tanrevel®?
How do I store my Tanrevel® One?
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Payment
I have received the invoice from Klarna but not my order?
How can I become a reseller for Tanrevel®?
I’m an influencer – how can I get in touch with you for a collaboration?
Where is my invoice?
Can I combine discount codes?
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Order & Delivery
What are the delivery times and shipping costs?
Where do you ship to?
What are your Customer Service opening hours?
Can I add a discount code after I’ve placed an order?
Where is my order and how can I track it?
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Exchanges and Notice of Defects
I just placed an order but regret my purchase. What should I do?
How does a refund work?
How do I make a return?
What is the cost of returning an item?
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Products & Ingredients
What is the difference between Tanrevel® Pro & One?
Which formula will suit me the best?
What is the difference between the previously named spray tan formulas Original and Luxury Dark?
If I’ve previously used Original, which formula should I choose now?
Is DHA safe?
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