FAQ

• How do I avoid the self-tanner settling into my pores?
• Can I sunbathe while using self-tanner?
• How long should I wait before showering after I've applied self tan?
• Can I use self tan with light hair, eyebrows, or beard?
• Is it safe to use self-tan during pregnancy?

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• My Tanrevel® isn’t working properly – what should I do?
• How do I clean my Tanrevel® Pro?
• How do I apply Tanrevel® Pro?
• My Tanrevel® Pro only sprays air – what does that mean?
• My Tanrevel® Pro sprays unevenly – what should I do?

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• How long does a refill bottle last, and how many applications will I get?
• How do I clean my Tanrevel® One-device?
• Do I need to prepare my skin before using Tanrevel®?
• How do I know when to charge my Tanrevel® One, and how long does it take?
• Can you I Tanrevel® with eyelash extensions?

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• How can I become a reseller for Tanrevel®?
• I have received the invoice from Klarna but not my order?
• I’m an influencer – how can I get in touch with you for a collaboration?
• Where is my invoice?
• Can I combine discount codes?

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• Where do you ship to?
• What happens if I don’t pick up my order at the collection point?
• What are your Customer Service opening hours?
• Where is my order and how can I track it?
• What should I do if I’ve received the wrong product or if an item is missing?

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• What is the cost of returning an item?
• I just placed an order but regret my purchase. What should I do?
• How do I make a return?
• How does a refund work?

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• What is the difference between the previously named spray tan formulas Original and Luxury Dark?
• What is the difference between Tanrevel® Pro & One?
• Which refill is compatible with my device?
• Is DHA safe?
• If I’ve previously used Original, which formula should I choose now?

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