FAQ

• How do I avoid self-tanner settling into my pores?
• Can I use self-tan when I am pregnant?
• How long should I wait before showering?
• Can I apply makeup or other products after using self tan?
• How do I remove self-tanner?

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• My Tanrevel® is no longer functioning properly, what should I do?
• How do I clean my Tanrevel® Pro?
• My Tanrevel® Pro only sprays air. What does it mean?
• How do I know when I need to charge Tanrevel® Pro and for how long?
• Can I travel with my Tanrevel®?

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• How do I clean my Tanrevel® One?
• How do I know when I need to charge Tanrevel® One and for how long?
• What kind of charger is it for the Tanrevel® One?
• Do I need to prepare my skin before using Tanrevel®?
• For how long and how many applications does a refill bottle last?

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• I have received the invoice from Klarna but not my order?
• Where is my invoice?
• Can I combine discount codes?
• What are the payment options?

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• Where do you ship to?
• My package’s tracking information hasn’t been updated for a few days now. Why?
• What is the delivery time & shipping costs?
• Where is my order & how do I track my order?
• What are the opening hours of your customer service?

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• How do I make a return?
• How does a refund work?
• I just placed an order but regret my purchase. What do I do?
• What is the cost for returning an item?

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• What is the difference between Original & Luxury Dark?
• What is the difference between Tanrevel® Pro & One?
• Which color will suit me the best?
• Which refill is compatible with my machine?
• Does the product stain my clothes?

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