FAQ
Tanrevel® Self-tan Guide
How long should I wait before showering after I've applied self tan?
How do I avoid the self-tanner settling into my pores?
Is it safe to use self-tan during pregnancy?
Can I apply makeup or other products after using self tan?
Can I use self tan with light hair, eyebrows, or beard?
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Tanrevel® Pro How to use & Troubleshooting
My Tanrevel® isn’t working properly – what should I do?
How do I clean my Tanrevel® Pro?
My Tanrevel® Pro only sprays air – what does that mean?
How do I apply Tanrevel® Pro?
For how long and how many applications does a refill bottle last?
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Tanrevel® One How to use & Troubleshooting
How long does a refill bottle last, and how many applications will I get?
How do I clean my Tanrevel® One-device?
How do I know when to charge my Tanrevel® One, and how long does it take?
Do I need to prepare my skin before using Tanrevel®?
How do I store my Tanrevel® One?
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Payment
I have received the invoice from Klarna but not my order?
How can I become a reseller for Tanrevel®?
I’m an influencer – how can I get in touch with you for a collaboration?
Where is my invoice?
Can I combine discount codes?
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Order & Delivery
What are the delivery times and shipping costs?
Where do you ship to?
Can I add a discount code after I’ve placed an order?
What are your Customer Service opening hours?
Where is my order and how can I track it?
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Exchanges and Notice of Defects
How does a refund work?
I just placed an order but regret my purchase. What should I do?
How do I make a return?
What is the cost of returning an item?
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Products & Ingredients
What is the difference between Tanrevel® Pro & One?
Which formula will suit me the best?
What is the difference between the previously named spray tan formulas Original and Luxury Dark?
Is DHA safe?
If I’ve previously used Original, which formula should I choose now?
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