FAQ

• Can I sunbathe while using self-tanner?
• How do I avoid the self-tanner settling into my pores?
• Does self tan protect me from UVA and UVB?
• Can I use self tan with light hair, eyebrows, or beard?
• How do I apply your self-tan mousses?

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• My Tanrevel® isn’t working properly – what should I do?
• How do I clean my Tanrevel® Pro?
• How do I apply Tanrevel® Pro?
• How do I know when I need to charge Tanrevel® Pro and for how long?
• For how long and how many applications does a refill bottle last?

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• Do I need to prepare my skin before using Tanrevel®?
• How long does a refill bottle last, and how many applications will I get?
• How do I know when to charge my Tanrevel® One, and how long does it take?
• How do I clean my Tanrevel® One-device?
• What kind of charger is it compatible with Tanrevel® One-device?

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• I have received the invoice from Klarna but not my order?
• Can I combine discount codes?
• How can I become a reseller for Tanrevel®?
• I’m an influencer – how can I get in touch with you for a collaboration?
• Where is my invoice?

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• Where is my order and how can I track it?
• What are your Customer Service opening hours?
• Do I have to pay tax or customs fees for my package?
• What should I do if I’ve received the wrong product or if an item is missing?
• My order was not confirmed on the website – what should I do?

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• How do I make a return?
• I just placed an order but regret my purchase. What should I do?
• How does a refund work?
• What is the cost of returning an item?

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• What is the difference between the previously named spray tan formulas Original and Luxury Dark?
• What is the difference between Tanrevel® Pro & One?
• Which refill is compatible with my device?
• If I’ve previously used Original, which formula should I choose now?
• What is the DHA percentage in Tanrevel® products?

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