How do I make a return?
If you want to make a return from Germany or Netherlands: Register your return and get your return label here!
For other countries: Contact our customer service and we will help you further
Pack the item/items well to avoid damage in transit. It is best to use the package and packaging materials you received from us. Check out our return policy for more information.
Use the return label that we provided and attach it to the package. Hand in the package at a DHL pick-up point.
Once we have received your items, a refund will be initiated. The way your refund is processed depends on your original payment method
We charge a 6 EUR / 6 GBP / 60 DKK return fee.
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