To make a return, please register it within 14 days of receiving your order through our return portal here.
Once registered, make sure your items are securely packed to prevent damage during transit—we recommend reusing our original packaging and materials. Depending on the carrier you choose, you’ll receive instructions in your confirmation email on how to send the package back. As soon as we receive your items, we’ll process your refund using the same payment method you used for your purchase. Please note that a return fee of 6 EUR will be deducted from your refund.