FAQ

• How do I avoid the self-tanner settling into my pores?
• What do I do if I've applied too much self-tanner?
• What is the active ingredient in self tan and what does it do to your skin?
• How do I best prepare my skin before applying self-tanner?
• How do I apply your self-tan mousses?

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• My Tanrevel® isn’t working properly – what should I do?
• How do I clean my Tanrevel® Pro?
• My Tanrevel® Pro only sprays air – what does that mean?
• How do I apply Tanrevel® Pro?
• Can I travel with my Tanrevel®-device?

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• How do I clean my Tanrevel® One-device?
• How long does a refill bottle last, and how many applications will I get?
• What kind of charger is it compatible with Tanrevel® One-device?
• How do I know when to charge my Tanrevel® One, and how long does it take?
• Do I need to prepare my skin before using Tanrevel®?

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• Where is my invoice?
• Can I combine discount codes?
• I have received the invoice from Klarna but not my order?
• How can I become a reseller for Tanrevel®?
• I’m an influencer – how can I get in touch with you for a collaboration?

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• Where do you ship to?
• What are the delivery times and shipping costs?
• Where is my order and how can I track it?
• My package’s tracking information hasn’t been updated for a few days. Why?
• What are your Customer Service opening hours?

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• What is the cost of returning an item?
• How do I make a return?
• I just placed an order but regret my purchase. What should I do?
• How does a refund work?

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• What is the difference between the previously named spray tan formulas Original and Luxury Dark?
• What is the DHA percentage in Tanrevel® products?
• Which refill is compatible with my device?
• What is the difference between Tanrevel® Pro & One?
• Is DHA safe?

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