FAQ
Tanrevel® Self-tan Guide
How do I avoid the self-tanner settling into my pores?
How long should I wait before showering after I've applied self tan?
How do I best prepare my skin before applying self-tanner?
What do I do if I've applied too much self-tanner?
How do I apply your self-tan mousses?
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Tanrevel® Pro How to use & Troubleshooting
My Tanrevel® isn’t working properly – what should I do?
How do I clean my Tanrevel® Pro?
My Tanrevel® Pro only sprays air – what does that mean?
How do I apply Tanrevel® Pro?
Can I travel with my Tanrevel®-device?
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Tanrevel® One How to use & Troubleshooting
How long does a refill bottle last, and how many applications will I get?
How do I clean my Tanrevel® One-device?
Can you I Tanrevel® with eyelash extensions?
How do I know when to charge my Tanrevel® One, and how long does it take?
Do I need to prepare my skin before using Tanrevel®?
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Payment
Where is my invoice?
Can I combine discount codes?
How can I become a reseller for Tanrevel®?
I’m an influencer – how can I get in touch with you for a collaboration?
I have received the invoice from Klarna but not my order?
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Order & Delivery
Where is my order and how can I track it?
What are your Customer Service opening hours?
Where do you ship to?
What are the delivery times and shipping costs?
My package’s tracking information hasn’t been updated for a few days. Why?
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Exchanges and Notice of Defects
What is the cost of returning an item?
I just placed an order but regret my purchase. What should I do?
How do I make a return?
How does a refund work?
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Products & Ingredients
What is the difference between the previously named spray tan formulas Original and Luxury Dark?
What is the DHA percentage in Tanrevel® products?
Is DHA safe?
Which refill is compatible with my device?
What is the difference between Tanrevel® Pro & One?
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